Dementia Care Home

Meadow House Residential

47 – 51 Stubbington Avenue, Portsmouth, Hampshire, PO2 0HX

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-12-04

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is how residents are treated here. There's a consistent thread through their experiences of staff who see the person, not just the care needs. Families talk about the warmth and professionalism they encounter, particularly appreciating how their loved ones maintain their dignity through every stage of care.

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness68
  • Activities & engagement60
  • Food quality58
  • Healthcare65
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-12-04

  • Is this home safe?

    Good
    The home was rated Good for safety at the November 2020 inspection, having previously been rated Requires Improvement in this domain. The Good rating indicates the inspection found satisfactory standards around staffing, medicines management, safeguarding, and infection control. No specific incidents, concerns, or enforcement actions are recorded in the available report text. The home is a small 24-bed setting, which can support safer, more consistent monitoring of residents.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effective at the November 2020 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well staff understand the needs of people with dementia. No specific detail about training content, GP access frequency, or care plan processes is available in the published report summary. The home is registered as a dementia specialist service and the Good rating indicates minimum standards were met across these areas.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for Caring at the November 2020 inspection. This domain covers staff warmth, dignity and respect, privacy, and independence. No direct quotes from residents or relatives are available in the published report summary, and no specific inspector observations of staff interactions are recorded. The Good rating indicates that inspectors were satisfied that standards of compassionate and dignified care were being met.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive at the November 2020 inspection. This domain covers activities and engagement, responsiveness to individual needs, complaints handling, and end-of-life care. No specific description of the activity programme, examples of tailored individual engagement, or information about end-of-life planning is available in the published report summary. The home's 24-bed size means activity provision will be smaller in scale than in larger homes.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for Well-led at the November 2020 inspection and was previously rated Requires Improvement, making this one of the clearest positive signals in the report. The home is led by two registered individuals — Mr Suresh Kumar Sudera and Mrs Alina-Gina Wake. A July 2023 monitoring review found no evidence to change the Good rating, suggesting the improvement has been sustained. No specific detail about management practices, governance systems, or staff culture is available in the published report text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Meadow House provides residential care for adults over 65, with particular experience supporting people with dementia, mental health conditions, physical disabilities, and sensory impairments. For residents living with dementia, the home's approach centres on maintaining dignity and connection. Staff show particular skill in adapting their communication and care to each person's changing needs, keeping families closely involved throughout the journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Meadow House has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful and positive step. However, because the inspection report available to us contains limited specific observational detail, quotes, or data points, most themes score in the 'present but generic' band — meaning the home has demonstrated compliance, but families will need to probe further on visits to confirm quality in practice.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is how residents are treated here. There's a consistent thread through their experiences of staff who see the person, not just the care needs. Families talk about the warmth and professionalism they encounter, particularly appreciating how their loved ones maintain their dignity through every stage of care.

Lens 02

What inspectors have recorded

Communication stands out as a real strength here. Families describe never having to chase for updates — staff proactively keep them informed about appointments, health changes, and daily wellbeing. The management team stays visible and involved in day-to-day care, handling everything from healthcare liaison to practical needs without families needing to step in.

Lens 03

How it sits against good practice

Sometimes the true measure of a care home reveals itself in the hardest moments — and families here speak with particular gratitude about the sensitive, supportive care provided right through to end of life.

DCC Recommendation

Worth a visit

Meadow House Residential Home in Portsmouth is a small 24-bed home registered for older adults, dementia, mental health, physical disabilities, and sensory impairment. The most recent full inspection, carried out in November 2020 and published December 2020, found the home to be Good in all five domains — Safe, Effective, Caring, Responsive, and Well-led. Crucially, this represents an improvement from a previous Requires Improvement rating, which indicates that the management team identified problems and addressed them. A further monitoring review in July 2023 found no evidence to change that rating. That is a positive picture. The main limitation of this report is that the publicly available inspection text contains very little specific observational detail — no direct quotes from residents or relatives, no specific examples of staff interactions, and no data on staffing ratios, activity programmes, or food quality. For a small 24-bed home caring for people with dementia, the things that matter most are often invisible in a summary rating. On your visit, ask specifically: how many permanent members of staff are on duty overnight, what does a typical day look like for a resident who cannot join group activities, and when did the manager last review your parent's care plan with the family? These questions will tell you more than any rating alone.

The three questions to ask when you visit

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In Their Own Words

How Meadow House Residential describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Meadow House Residential says about itself

Where dignity and kindness shape every day of care

Meadow House Residential Home – Expert Care in Portsmouth

When families describe their experience at Meadow House Residential Home in Portsmouth, they talk about something deeper than just good care. They describe staff who genuinely understand what matters — keeping families connected, treating residents with real respect, and creating a place where people feel valued rather than managed.

Care & specialisms

Who they care for

    Meadow House provides residential care for adults over 65, with particular experience supporting people with dementia, mental health conditions, physical disabilities, and sensory impairments.

    How they describe their dementia care

    For residents living with dementia, the home's approach centres on maintaining dignity and connection. Staff show particular skill in adapting their communication and care to each person's changing needs, keeping families closely involved throughout the journey.

    “Sometimes the true measure of a care home reveals itself in the hardest moments — and families here speak with particular gratitude about the sensitive, supportive care provided right through to end of life.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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